Property Owner Guide
Register your profile, list properties for rent or sale, track their status, manage inquiries, and work with agents — everything on this page follows the order you will actually do it in.
Two ways to work with us
- Property Marketing
- The half that fills a vacant unit. List the building and its units for free, we publish them on the site, on the zone page and to our verified agents, and viewing requests come back to your dashboard. Open to any owner account — this guide covers it end to end. See Property Marketing.
- Property Management (PMS)
- The half that runs a unit after it is let: tenants, lease contracts, rent collection, maintenance tickets, utility readings and furnishing inventory. It opens to verified owners on request — you ask from your dashboard and we approve it. See Property Management.
Who is a Property Owner?
A Property Owner (also called "Business" or "Client") is any individual or company that owns real estate in Qatar and wants to list it for rent or sale on Yellowkey.
- Individual Landlords
- Private owners with one or more properties.
- Real Estate Companies
- Companies managing multiple properties.
- Property Investors
- Owners seeking tenants or buyers.
- Building Managers
- Representatives managing properties on behalf of owners.
The workflow, end to end
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1
Register and create your profile
Create your account, complete your profile with contact details, and verify your identity to start listing properties.
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2
List a property
Add your property with complete details, photos and pricing, then choose whether to list it yourself or assign an agent.
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3
View property status
Monitor visibility, views, inquiries and current status — Available, Rented or Under Maintenance.
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4
Manage inquiries
Review inquiries from interested tenants or buyers, answer questions and schedule property viewings.
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5
Communicate with agents
If you assigned an agent, stay in touch to track progress, approve viewings and finalise rental or sale agreements.
Your dashboard, menu by menu
Properties
Manage all your property listings in one place.
- Own Properties
- Every property you own, with details, addresses and linked units. Click a property to edit it or manage its units.
- All Units
- Complete list of rental units across your properties. Filter and sort by status, price or property.
- Vacant Soon
- Units whose leases expire within 30 days. Plan ahead to minimise vacancy.
- Vacants
- Available units ready for new tenants. These are actively marketed on Yellowkey.
- Occupied
- Units currently rented. View tenant details and lease information.
- Unlisted
- Units hidden from public listings — useful while renovating or when reserved.
- Add Property
- Create a new property. Add the building details first, then the units inside it.
Operations
Day-to-day property management.
- Visit Requests
- Viewing requests from potential tenants. Approve, reschedule or decline them.
- Job Requests
- Maintenance and repair requests. Assign service providers and monitor progress.
- Tenant Docs
- Lease agreements, IDs and other tenant paperwork, stored per tenant.
- Rent Reports
- Payment history and reports. Track pending payments and payment patterns.
- Unit Status
- Quick status management for all units. Batch update availability and occupancy.
General
Additional tools and resources.
- Reports
- Analytics and performance metrics for your properties.
- Contacts
- Contacts for tenants, agents and service providers.
- Services
- Browse services such as cleaning, maintenance and repairs.
Step-by-step instructions
- Click "Sign Up" or "Register" on the homepage
- Choose the "Property Owner" account type
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Fill in your registration details:
- Full name
- Email address
- Phone number
- A secure password
- Verify your email address
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Complete your profile:
- Upload your ID or QID for verification
- Add alternative contact numbers
- Set your communication preferences
- Accept the terms and conditions
- Click "Complete Registration"
- Log in to your dashboard
- Click "Add New Property" or "List Property"
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Choose the listing type:
- Direct listing — you manage inquiries yourself
- Agent listing — a Yellowkey agent handles it
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Fill in the property details:
- Property type (villa, apartment, office and so on)
- Location — zone, street name, building
- Size in square metres
- Bedrooms, bathrooms, parking
- Amenities such as gym, pool or security
- Rental or sale price
- Availability date
- Upload photos — minimum 5, maximum 20
- Write the property description
- Set your viewing preferences
- Review and publish the listing
- Go to "My Properties" in your dashboard
- View all your listed properties
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Check the property metrics:
- Total views
- Number of inquiries
- Days on market
- Current status
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What each status means:
- Active — visible to potential tenants and buyers
- Under Negotiation — in discussion with a client
- Rented / Sold — deal completed
- Under Maintenance — temporarily unavailable
- Inactive — hidden from search results
- Update the status whenever it changes
- Edit property details at any time
- Open the "Inquiries" section of your dashboard
- View inquiries organised by property
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Each inquiry shows:
- Client name and contact details
- Inquiry date
- The client's message and questions
- Viewing preferences
- Budget range
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Respond by:
- Answering questions professionally
- Scheduling viewings
- Negotiating terms where needed
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Then mark the inquiry as:
- Active — in discussion
- Viewing scheduled
- Converted — successful rental or sale
- Closed — no longer interested
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If you assigned an agent to your property you can:
- View the agent's profile and contact details
- Message the agent directly
- Receive updates on viewings and inquiries
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Good practice:
- Respond to agent messages promptly
- Approve or decline viewing requests quickly
- Discuss pricing and terms openly
- Review agent performance regularly
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Monitor agent activity:
- Viewings scheduled
- Inquiries handled
- Marketing efforts
- Approve the final rental or sale agreement
- Coordinate handover with the agent
After the let — Property Management
Maintenance requests
Request services for your properties and track assignments through to completion.
Tenant management
Manage current tenants, track lease agreements and handle renewal notifications.
Payment tracking
Monitor rental payments, set payment schedules and receive payment notifications.
Utilities and inventory
Record meter readings and track what furnishing sits in each unit.
Tips that fill units faster
- Complete your profile — a full profile builds trust with potential tenants.
- Quality photos — clear, well-lit shots of every room and amenity.
- Accurate information — correct details save everyone a wasted viewing.
- Competitive pricing — research market rates for similar properties in your zone.
- Quick responses — reply within 24 hours to secure quality tenants.
- Regular updates — keep availability, pricing and photos current.
- Professional descriptions — write clearly and honestly.
- Flexible viewings — offer several time slots to accommodate clients.
- Verify tenants — request proper identification and references.
- Use agents wisely — worth it for premium properties, or when you are busy.
Need more help?
- support@yellowkey.qa
- +974 3343 0001
- Join the Property Owner support group from your dashboard
- Saturday to Thursday, 9:00 AM – 6:00 PM
- Live chat in your dashboard during business hours