Yellowkey Help Center

How to rent a home in Qatar, list a property free, manage a let portfolio, work as a verified agent, or take maintenance jobs - each journey in order, from the first search to the signed contract.

Start here

Five ways people use Yellowkey

One account carries every role, so being an owner today does not stop you being a seeker next year. Each card is the whole journey, in order.

You want to rent a home

Property Seeker

Search Qatar rentals by zone, budget and bedrooms, then talk to the owner or the agent holding the keys. Browsing is free and needs no account.

  1. 1 Search where you want to live Filter Available Units by zone, monthly budget, bedrooms and furnishing - or start from a zone page such as Al Sadd, The Pearl or Lusail and see everything listed there.
  2. 2 Read the unit, not just the price Photos, size, furnishing, what the rent includes and where the building sits on the map. A listing with no photos and a rent far under its zone is worth a second look before a deposit.
  3. 3 Line up two or three, not one Interest in a single unit is how people end up taking the wrong flat under time pressure. Shortlist the two or three that fit and see them in the same week - rents in a zone are close enough that the difference is the building, not the price.
  4. 4 Show interest One short form - name and phone - goes to whoever is handling the unit. No account, no fee, and your number stays off the public advert.
  5. 5 Arrange the viewing They call or WhatsApp you to fix a time. See the unit itself, not a similar one, and ask what the rent covers: Kahramaa, internet, cleaning, parking.
  6. 6 Sign, pay and move in Contract, deposit and utilities transfer. The full guide covers the documents a landlord in Qatar can reasonably ask you for.
Browse available units Neighbourhood guides Full seeker guide
You have a unit standing empty

Property Owner - Marketing

List the unit free, put it in front of tenants and verified agents, and take the viewing requests in your own dashboard. Free for as long as it is empty.

  1. 1 Create a free account Sign up, then add the Property Owner role in your profile. Nothing to pay and nothing to verify at this point.
  2. 2 Add the building, then its units The building carries the address and zone; each unit carries its own rent, bedrooms, furnishing, amenities and photos. Six good photos beat twenty dark ones.
  3. 3 We put it where tenants look The unit goes live on the site, on its zone page, on the map, and in front of the verified agents working that zone.
  4. 4 Take the viewings Interest lands in your dashboard with the seeker's name and number. Answer the ones you want; ignore the rest.
  5. 5 Mark it let the day it is let Set the unit occupied and it leaves the search results. This is the step owners forget, and a stale advert costs you calls you have to say no to.
How marketing works List a property Full owner guide
You want to run a let portfolio

Property Owner - Property Management

Everything after the let - tenants, leases, rent, work orders, meter readings and inventory - in one place. Opens to verified owners on request.

  1. 1 Start from a free owner account Listing and marketing your units already works from here. Property management is the layer on top.
  2. 2 Verify your ownership Send your ID and proof of ownership. We look at it within 1-2 business days and email you either way.
  3. 3 Ask for property management A verified owner requests it from the dashboard and tells us how many units they hold. A refusal is not a dead end - you can ask again once the portfolio is set up.
  4. 4 Set up your portfolio Four short screens once approved: your company, your buildings, the units inside them, and the people you hire to run them - each seeing only what their job needs.
  5. 5 Run it day to day Leases and renewals, rent schedules and receipts, arrears, maintenance tickets, utility readings and furnishing inventory.
How property management works Full owner guide
You let property for a living

Real Estate Agent

Verified agents get vacant stock to work, enquiries from the zones they cover, and a CRM that keeps the deal, not a notebook. No joining fee.

  1. 1 Apply as an agent Register, add the Agent role, then send your ID and your agency or licence details. We review within 1-2 business days.
  2. 2 Pick the zones you actually work Enquiries are routed by zone and property type. Claiming all of Qatar gets you leads you cannot service and a poor response record.
  3. 3 Work the vacant list Owner units cleared for agents, with the rent, the photos and the contact for arranging access.
  4. 4 Answer leads fast A seeker enquiry is worked by whoever replies first. The CRM holds the contact, the notes and the next action so nothing sits.
  5. 5 Close it and record it Mark the unit let, log the deal and the commission, and keep the seeker on file for the next requirement.
Agent services Full agent guide
You fix, clean or maintain

Service Provider

Plumbing, electrical, AC, cleaning, pest control, handyman work. Register your trades and your zones and take the jobs that suit you. No listing fee.

  1. 1 Register your trade Add the Service Provider role, then your categories, the zones you cover and any certificates or company documents.
  2. 2 Get verified We check the documents within 1-2 business days. Verified providers are the ones owners and managers can assign work to.
  3. 3 See the jobs Maintenance requests raised by owners and their managers in the zones you cover, with the fault, the photos and the access details.
  4. 4 Accept and do the work Take what matches your trade, agree the time with the tenant, and update the ticket as you go so nobody has to chase you.
  5. 5 Close it and get paid Log what you did and what it cost, close the ticket, and settle with the owner or the managing company.
Maintenance services Full service provider guide
Shortcuts

The things people come here to do

Straight to the screen that does it. Anything under Your account will ask you to sign in first.

Answers

Asked often enough to write down

Ten questions our inbox gets every week. If yours is not here, the last section has a phone number that a person answers.

No. Browsing listings, opening a zone page, using the map and sending your interest on a unit all work signed out - name and phone number are all a seeker gives. An account is only needed if you want to list a property, work as an agent, or take maintenance jobs.

Open the listing and use Show Interest. The form sends your name, phone and any note straight to the owner or the agent handling that unit, and they contact you to arrange a viewing. Numbers are not printed on the public advert, which is what keeps a listed unit from being buried under calls from resellers.

Listing is free, and it stays free for as long as the unit is empty. Create an account, add the Property Owner role, add your building and then the units inside it with photos, rent and amenities. Nothing needs to be verified before a unit can go live.

Marketing is the half that fills a vacant unit: you list it free, we publish it on the site, its zone page and to our verified agents, and viewing requests come back to your dashboard. Property management is the half that runs a unit after it is let: tenants, lease contracts, rent collection, maintenance tickets, utility readings and furnishing inventory. Marketing is open to any owner account; property management opens to verified owners on request.

We review submitted documents within 1-2 business days and email you the outcome either way. Verification applies to owners sending proof of ownership, agents sending licence or agency details, and service providers sending trade documents. A rejection is not permanent - correct what was missing and send it again.

Adverts are filed against the phone number that published them, so register with that same number, verify it by the code we send on WhatsApp, and the matching listings appear under Claim Listings in your owner dashboard. Claiming one turns it into a proper unit you control - you can correct the rent, replace the photos, or take it down.

Register, add the Agent role to your profile, and submit your ID with your agency or licence details from the Agent Services page. We review within 1-2 business days. Once approved you get the vacant units cleared for agents, seeker enquiries in the zones you cover, and the CRM to work them.

Apply through Maintenance Services: add the Service Provider role, then your trades, the zones you cover and any certificates. After verification you see maintenance requests raised by owners and managers in those zones, with the fault, photos and access details, and you take the ones that suit you. There is no listing fee.

Tell us through the contact page with the listing reference from its URL and we will check it. Listings that have been let are meant to be marked occupied by the owner, which removes them from search, and reports are the fastest way we catch the ones that were not.

Use Reset Password on the login page and follow the emailed link. Everything else - name, phone, photo and which roles your account carries - is under Profile once you are signed in. Changing your phone number clears its verification, so you would confirm the new one by code before claiming listings against it.

Every question we have written up

Still stuck?

A real person in Doha, Sunday to Thursday, 7am to 5pm. Tell us what you were trying to do and which page you were on - it saves a round trip.

+974 3343 0001 WhatsApp us info@yellowkey.qa Send a message